Below you can read the latest reviews we received, you can read the other 1000+ on our Tripadvisor page .
From 2020 our Amazing Jerusalem Boutique Tour has been ranked as the Best Tour in Israel on the list of Top Experiences in the Middle East by TripAdvisor’s Travelers’ Choice and since 2023 we are ranked as the #1 Tour Supplier in Israel.
Great experience in Tel Aviv We joined the "Tel Aviv's Old Neighborhoods" tour and absolutely loved it.I came with my Dutch partner, and even as someone who grew up in Israel, Menno still managed to surprise me with new insights and stories.
He’s incredibly knowledgeable, engaging, and took us to places we wouldn’t have discovered on our own.
Highly recommended!
Gaza Envelope Tour Amit took us on a tour to the south to to the sites of the atrocities of the 7. October. If you want an unbiased view on the events and a personal story than this tour is for you. Amit is a great storyteller and doesn't just drop you and says here take pictures and lets go.He intertwines the events into an story wirh great depth and insight.
Amit was excellent Amit tours was great. He was knowledgeable and I would take a tour with him anywhere. He guenuly took his time and made sure we getting all the information
Gaza Envelope Tour If you want an in depth and provocative tour from an expert describing his personal experience during the October 7 terrorists massacre, then I strongly recommend Amit Musaei’s tour or the Gaza envelope. While shocking, there are many points that point to hope in this conflicted land.
Gaza Envelope Tour Amit took us on a tour to the south to to the sites of the atrocities of the 7. October. If you want an unbiased view on the events and a personal story than this tour is for you. Amit is a great storyteller and doesn't just drop you and says here take pictures and lets go. He intertwines the events into an story wirh great depth and insight.
BEST TOUR GUIDE EVERRRR Amit was our tour guide and let's just say it was a tour we will never forget. He is so knowledgeable, warm, funny and shared a lot about his own personal experiences, living in Israel. We will never forget Amit and when we come back to Israel next year, we will definitely be doing another tour with him!
Menno is an experienced guide with a lot of knowledge Menno has shown us the entire ancient city of Jerusalem, from the Mount of Olives and Gethsemane to the city and the tomb of David, the tomb church and all Catholic pomp. While walking, he tells about the history of the Jewish people in a clear timeline, but also about current events. If you are Dutch and want to get to know Jerusalem, you can't ignore Menno.
Tour of the Nova festival. Amit was the most incredible entertaining interesting and informative tour guide. Recommended by lots of our friends. As a survivor of the Nova Festival, he shared with us his experiences in a way that will stay with us for ever. We would definitely tell everyone we know to go with Amit.
A 'must do' Tour, shedding historical insight and into the current Israel/Hamas conflict. Amit Musaei our Otef envelope Group Tour Guide was so knowledgeable about Israel's history, from the earliest times to present day. He was able to show how the present Gaza conflict fits into this history in a very easy to understand way. He provided us with historical maps and documents to further inform his talks.He took us to many sites linked to the Hamas terrorist attacks of Oct 7th, where the evidence of the atrocities are still visible.
He spoke throughout with superb insight, latterly sharing his own traumatic Nova Survivor story.
I would have no hesitation in recommending Amit's Otef border Tour. It was a privilege to have him as our Guide.
Sderot and Gaza Envelope tour Amazing tour with Amit. An excellent guide full of knowledge, humor and personal experience. Highly recommend this day tour to experience the atrocities of October 7th.
Amit is the perfect tour guide!! Amit is the perfect tour guide for whatever you want to see in Israel. He is extremely knowledgeable about the history of Israel, current events, culture and more. I truly enjoyed participating in Amit’s small group tour last week and highly recommend.
Fab guide Menno was a fantastic, fantastic guide. He captivated my 6yo son with historical facts about Israel and Jerusalem for 8hrs straight and went toe-to-toe with 90 year old father impressing him with his knowledge of the same. Highly recommend.
Gaza envelope tour This was a gaza envelope tour w. The guide was a survivor of the Nova festival. He provided a well balanced informative presentation of some of the causes of the conflict and hypothesised on the reasons that palestinians may be attracted to Hamas and terrorism. He provided an account of the history of Szerot and other towns and kibbutz in the area.Attending Szerot tower and Police station memorial was moving. The memorial is respectful and promotes peace.
Nova was also moving particularly as the guide provided his personal account. There were photos of victims and information boards. People wanted to enjoy life and were innocent victims of terror.
We visited a charity run hospitality base where soldiers could get a hot meal and a shower and supplies. It was really interesting getting the soldiers perspectives and supporting the charity to keep offering a respite to young soldiers who are risking their lives fighting terrorism.
Fab guide Menno was a fantastic, fantastic guide. He captivated my 6yo son with historical facts about Israel and Jerusalem for 8hrs straight and went toe-to-toe with 90 year old father impressing him with his knowledge of the same. Highly recommend.
Menno de Vries, an amazing guide I came without thinking for the first time to Jerusalem, being from Holland, when I heard that there were very few tourists. I am 68 and walk not too good, so it was an enterprise. I contacted a guide, Menno de Vries and he was just wonderful, he gave a great tour to Jerusalem, having a lot of knowledge of the history and he also arranged for me to get baptized. He filmed the baptism and later he carried my bag as usual. He also helped me to find and book a great hotel at the Via Dolorosa. I could totally rely on him for everything, good restaurants, changing money etc. but you can also learn about politics today, he is very nice to talk to. I couldn't have imagined a better guide, he was a real gift. Now I have beautiful memories of Jerusalem.Janine Rhijnsburger
Menno de Vries, an amazing guide I came without thinking for the first time to Jerusalem, being from Holland, when I heard that there were very few tourists. I am 68 and walk not too good, so it was an enterprise. I contacted a guide, Menno de Vries and he was just wonderful, he gave a great tour to Jerusalem, having a lot of knowledge of the history and he also arranged for me to get baptized. He filmed the baptism and later he carried my bag as usual. He also helped me to find and book a great hotel at the Via Dolorosa. I could totally rely on him for everything, good restaurants, changing money etc. but you can also learn about politics today, he is very nice to talk to. I couldn't have imagined a better guide, he was a real gift. Now I have beautiful memories of Jerusalem.Janine Rhijnsburger
Incredible personal tour of Hope Amazing special day down south around the Nova Festival Memorial site I learnt so much and heard Amit share his own personal experience as a survivor. It was a tour of hope and I loved everything about it
The tour for memory for life Great experience with a great guide. Menno knew almost everything to tell us, did not hesitate to look behind open doors, is open to conversation. Recommended for anyone who wants just a little more than the standard trip.
Gifted Nova/Gaza envelope survivor-guide Nova/Gaza envelope tour with Amit - Nova survivor. Such a personal, well thought out, journey - carefully curated for understanding the scale and geography of the 10/7 massacre, the challenge of the immediate response of local communities and gentle, gradual exposure to the horrors —- all the while simultaneously infusing the story with the incredible resilience and bravery of so many and instilling hope for the future. Amit bares his heart & personal tragedy in the most generous and sensitive way. An opportunity of a lifetime to learn and support Israel without feeling like a voyeur. Amit is a very thoughtful and gifted guide.
Walking the Gaza Envelope with Amit — Courage and Truth I joined Amit for a tour of the Gaza envelope and will never forget it. Hearing the story from a survivor, standing in the very places marked by October 7, was heartbreaking and powerful. Amit guided us with such care — I never felt in danger, only deeply moved. His courage and honesty gave me a new understanding of Israel’s reality and resilience.
A warm recommendation for an unforgettable event It was perfect!! The preparations for the event, and the event itself with pleasure, breadth of heart, flexibility, good energies. The organization, action, empathy, heartfeltness, the booklet with the pictures, greetings and singing, a short trip tailored to everyone and a magical atmosphere in nature. An event that will be remembered for a lifetime.
Great Amit has extensive knowledge of the places he guides. Patient and with a sense of humor, he delivers a great experience to the entire group.
Unforgettable tour of the Gaza envelope with the incredible Amit who is a Nova survivor The best tour guide Amit took us down south in a luxury minivan to the Gaza Envelope. Amit has the most incredible geopolitical knowledge of this beautiful resilient country. Amit is a Nova survivor who told his story from October 7 at the site of the Nova festival. We visited Sderot and learned about this resilient community and visited the site of the police station where the Hamas terrorists carried out their massacre. This is a moving and unforgettable trip and essential for anyone who wants to bear witness to the atrocities of Oct 7.
10/10 nova tour with survivor Amit was absolutely phenomenal. He is a brilliant tour guide full of knowledge, stories and insight. Seeing the Nova sight through his eyes - a member of the trance community and survivor- is something I will never ever ever forget. I highly highly implore everyone to go with him.
One to remember Menno is a very knowledgeable guide and super friendly. Gave us a real experience to remember. Highly recommend booqify and visiting Jerusalem
A heartfelt look at the South as told by a Nova Festival survivor Nova Festival survivor Amit shared his personal experience of 7th October attacks, interwoven with his extensive and balanced knowledge of Israeli/Palestinian history. His tour to the South including Sderot and surrounding areas, offers an holistic look at this region, sensitivity to the local population, and contextual understanding of what it takes to convert a desert into fertile, crop producing land. This tour has depth and heart. It is important to go. Amit is the ideal shepherd.
A tour that touched both heart and mind This tour by the Gaza Strip was one of the most powerful travel experiences I’ve ever had. Our guide not only taught us the complex history of Israel in a way that was engaging and educational, but he also shared something deeply personal. He told us the emotional story of his experience at the Nova Festival. Listening to him speak about this with such honesty and sorrow was incredibly moving, and it gave us a profound sense of the human reality in Israel.At the same time, he had a witty sense of humor that kept the group laughing and engaged throughout. He managed to balance moments of heaviness with warmth, kindness, and lightheartedness, which made the experience feel both meaningful and enjoyable. He was open to all of our questions, gave us space when we needed it, and made sure we felt comfortable at every step.
This wasn’t just a tour—it was a journey of learning, reflection, and connection. It touched me deeply, and I would recommend it to anyone who wants to leave with not only knowledge, but also a lasting emotional memory.
Important and heartbreaking I participated in the Gaza Envelope tour with Nova survivor Amit. Amit is an excellent tour guide and it was an extraordinarily moving tour. Very emotional and difficult to hear the tragic stories and events of that day. But also very important to attend.
I highly recommend this tour with Amit.
The Extraordinary Amit Musaei Tour We went to the Gaza envelope with our guide, the courageous Amit, who let us walk in his foot steps as he shared his experience of surviving October 7th while attending the Nova Festival. He has a beautiful way of telling his story, he never lets you sink too low but gives space for the tough moments and big emotions. He weaves in his charm and humour that kept the day moving forward in a really special way. I can not recommend Amit Musaei and his tour more for those wanting to learn more about October 7th and the history of what brought us there and to where we are now. He kept us safe, comfortable and well informed. If you google his name he will pop up for you on all sorts of platforms to allow you to connect and book in. Thank you Amit
Amit Musaei, nova survivor,Gaza envelope tour, nova sight, sderot, shuwa achim I had an amazing Gaza envelope tour with Amit Musaei! He gave us a very special and personal view on the nova sight and the kibbutzim surrounding as well on sderot and shuwa achim. I can highly recommend Amit and his tour
Unforgettable experience with Amit’s tour and team A tour with Amit, is not only a tour, it is an unforgettable experience. It start from the very beginning with the way he approaches you and explains things. He knows your name, where you are from, he is personable le, he is knowledgeable, he is funny and he is also serious when talking about his own experience as a survivor of the Nova festival. The location he choses tour people are spot on, and give a wide view of the surrounding and a laser focus view when needed. A mix of both is the ideal combination. His personal story is breathtaking and very moving. He bring kindness, empathy and sensibility to this day tourHighly recommended
Great experience and your guide Amit! My tour guide Amit was amazing! He is very welcoming, informative, interactive and engaging. The tour to the Gaza Envelope would not have been as impactful without him. I highly highly recommend!
“South envelope “! Incredible incredible tour Amit was a wonderful tour guide . Very engaging, knowledgeable and welcoming to his home country. He shares his firsthand story of the war and how he survives amidst the pain of grief and loss . He shares the power of resilience and hope .. a story that captures the very essence of this beautiful country and the strength of their people. I highly recommend this tour !!!!!! It’s a must see !
Amit is the Best! Amit is not only a wonderful tour guide but an amazing human being. His tour of the south and affected areas of October 7 started with a timely pickup on a Mercedes bus with A/C. I went solo and there were 7 other people on the tour. We drove south and listened to a lot of history that Amit told clearly and knowledgeably on the way. We visited Sderot first, with a few stops to tell the history of the city and what happened there on 10/7. We then continued to the Nova site. We heard his personal testimony. We visited the site with all the damaged cars from that dark Saturday. Then we stopped at Shuva to mingle with soldiers and volunteers.
It was a very meaningful day, and I took a lot away from the tour that I did not know before. It was special to bear witness with a Nova survivor. I highly recommend touring with Amit.
An Israel Tour that I’ll never forget AmitIsraelTours Amit’s tour of southern Israel was deeply moving and unforgettable. He shared the region’s rich history with insight and care — from the kibbutzim to Sderot — but what truly set this tour apart was Amit’s personal story. As a survivor of the Nova Music Festival massacre, he guided us through the festival site and shared his experience with raw honesty and strength.
It was heartbreaking, powerful, and deeply human. Amit’s resilience and compassion made this more than a tour — it was a lesson in courage and connection. I feel forever changed by it. Don’t miss this experience.
An inspirational and highly informative day. Not only is Amit very knowledgeable, he also has a great sense of humour and gives context to the events. His personal account is raw and real. The tour was well organised. Highly recommend.
I am very grateful that Amit shared with me his personal experience as the Nova Festival survivor on October 7th. His tour of the Gaza Envelope was an exceptional experience.
Geweldige ervaring! De reis naar Israël was super mooi en bijzonder! Avner was onze gids en heeft in 10 dagen tijd ons het hele land laten zien. Tijdens de reis zorgde Avner ervoor dat we niks miste. Ook hadden we een leuk programma. Avner had voor ons gezin activiteiten voor jong en oud bedacht. Daarbij denkt Avner aan de hele groep en is hij ook flexibel. Zeker aan te raden!
Alles wat je zoekt in een gids! Het was een geweldige reis door Israël met Avner! Een energieke gids die je op een leuke manier veel van het land laat zien. Avner slaagt erin om je Israël op de best mogelijke manier te doen laten ervaren. Geschiedenis, cultuur, natuur, lekker eten... alles komt voorbij.
A somber experience.... Such a tragedy. A very sad place to visit, but essential to understand what happened here. Unfortunately, it demonstrates the violence human beings are capable of towards others.On the other hand, the memorials of the innocent victims who lost their lives or were injured because of hatred, live on.
Our guide was excellent and I felt safe during the entire tour. Even though I felt overwhelmed at the various sites, I am glad I went.
Couldn’t recommend this tour with Amit enough! Thank you Amit Amit was the perfect guide for this intensely emotional tour. Thank you so much for sharing your story, explaining the history, and the significance to modern day issues we are facing.
Definitely travel throughout Israel with Amit Musaei as your guide Amit is amazing. He is knowledgeable and funny and shares his compelling Nova survival story with passion and grace. He organized the group via Whatsapp extremely well and have clear and accurate instructions throughout the day. Is recommend him highly as a tour guide.
The Nova Experience Amit is a wonderful person who survived the unthinkable. He is a great tour guide for those who want to bear witness to what happened on 10/7. I highly recommend his tour. Thank you Amit for sharing your story and showing the resilience of the Israeli people❤️
Great tour in Israel A very heartfelt and personal tour and account of the events in Israel on October 7th. A well planned and beautifully curated tour. A very comfortable bus ride, with adequate rest room stops.
Respectful and Meaningful Tour Amit did a good job of explaining the surroundings and discussing Oct. 7 in an informative and respectful way.His own Oct. 7 experience was helpful in allowing us to share in the grief.
Prachtige reis ! Avner is een geweldige gids. Hij heeft onwijs veel kennis van de historie in Israël. Hij heeft een leuke persoonlijkheid is grappig, enthousiast en een onwijs energieke man 😉Elke dag had hij weer een mooi programma voor ons! Wij hebben een prachtige 10 dagen gehad met Avner in Israël. Bedankt Avner!!
There is No Other Tour Guide Amit is the consummate tour guide. His knowledge of history, geography and other pertinent data is expansive. His ability as a storyteller is excellent. This tour is deeply emotional and Amit is able to navigate this landscape meaningfully for both tour participants and himself. His tour is rooted in personal experience, as he is a survivor of the Nova Festival. He describes the purpose and joy of trance dancing as a community building event whose purpose is joyous and celebratory. He both shows us through his own camera footage and words how this all changed on a dime. The additional stops on the tour are very powerfully presented with impact as well. There is a phrase- Ein Eretz Aheret- we have no other homeland we want to add: there is no other tour guide for sharing this region of Israel at this moment in time. Go with Amit Musaei go! Dafna and Daniel
A MUST do tour! Amit’s tour was remarkable. A MUST do tour!! His story of surviving Nova is incredibly poignant to say the least, but it is also a testament to the Israeli spirit of survival in the face of evil.
Excellent Tour Guide Amit is the best tour guide you can imagine. His passion and personality shines through along with his in depth knowledge. One of the next tours I've ever done!
Die Tour hat meine Erwartungen übertroffen und wird durch das Erlebte unvergessen bleiben. Der Trip hat meine Erwartungen übertroffen!Amit hat strukturiert erklärt, verständlich und in gutem Englisch.
Es war alles beinhaltet, was man für diese Tour auf den Spuren des 7. Oktober 2025 an Informationen benötigt, auch persönliche Begegnungen wie z. B. bei den Shuva Brothers.
Sehr emotionale Reise, die einen noch lange
berührt.
Schön fand ich, dass Amit seine Überlebensgeschichte beim Nova Festival erzählt hat ..sicherlich immer noch nicht einfach für ihn, aber darüber zu reden wird bei der Verarbeitung helfen.
Excellent tour Amit is an amazing tour guide with a lot of insight. I highly recommend this tour. It an eye opening of what happens on October 7, 2023. The tour has past history of city of Sderot, the people and culture. Thank you Amit
Impactful and emotional trip Excellent trip - our guide Amit Musaei was amazing- his personal experience and knowledge of the area made for a very impactful and emotional experience - highly recommend!
Emotional and insightful Amit was friendly and jovial. He has in-depth knowledge of the area. He related his experience at Nova with the insight, complexity and emotion that only a survivor can convey. This was an excellent trip.
Gut wrenching important experience A most informative tour - very well structured and I learned so much from Amit and I am deeply inspired and touched by his courage to share his story. It is so important to hear and bear witness to this tragedy. I highly recommend this tour
Amit Nova shared experience of survival and healing has a wonderful knowledge of the history and current geography he has a very easy style of narrating using maps , pictures and artifacts The tour is engaging and entertaining
That all builds to the incredible shared experience when he has the strength to recount his experience, frustration at little things that are so relatable and the awesome inner courage to be able to find a way to save himself and as many of his friends( family) that he could
Sharing his deep sorrow and struggle to be able to explain so elegantly is just amazing , standing in a place that had so many happy memories and should have always been a joy to remember
During the tour he took a small break to answer someone enquiring about the next tour , the y spoke briefly and then asking him how much , all I wanted to do is scream down the phone you can’t pay enough to experience this
Amit
Lechaim
The tour is engaging and entertaining
That all builds to the incredible shared experience when he has the strength to recount his experience, frustration at little things that are so relatable and the awesome inner courage to be able to find a way to save himself and as many of his friends( family) that he could
Sharing his deep sorrow and struggle to be able to explain so elegantly is just amazing , standing in a place that had so many happy memories and should have always been a joy to remember
During the tour he took a small break to answer someone enquiring about the next tour , the y spoke briefly and then asking him how much , all I wanted to do is scream down the phone you can’t pay enough to experience this
Amit
Lechaim
Monica foi uma excelente guia ,extremamente profissional e com alto grau de conhecimento sobre a Terra Santa! Fantástica Monica conhece cada pedacinho de Jerusalém e suas informações foram incrivelmente perfeitas ! Seu conhecimento é Nota 1000
Tour to Remember Amit’s tour is nothing short of extraordinary. Combining his personal survival story from the Nova massacre with a broader overview of the tragic events of October 7th, he provides a deeply moving and insightful experience. His firsthand account brings an unparalleled level of authenticity, making history feel immediate and real. Amit’s ability to weave together personal resilience, collective memory, and the broader geopolitical context ensures that every moment of his tour is both educational and profoundly emotional. If you have the opportunity to tour with Amit, it will be an unforgettable experience—one that leaves you informed, inspired, and forever changed.
Amit is the best Amit was fantastic! Highly recommend! Everyone should go on this tour to better understand what happened on October 7th.
Nice view, nice atmosphere, high prices, average food The prices are much higher than average TLV restaurants, but average prices compared to other vanues around the same area of the beach. The food is also average in taste, although portions are fairly big. The view to the beach at 1st line on the shore is nice
Guided visit to Tel-Aviv and Jerusalem My wife and I had a wonderful three-day guided tour with Monica in Telaviv and Jerusalem. She is very knowledgeable, friendly, dedicated and efficient. She goes the extra mile to understand what you want to see and do, and adjusts the itinerary accordingly. She carries around a file with large pictures and maps which are very helpful as visual aids to her explanations.
Guided visit to Tel-Aviv and Jerusalem My wife and I had a wonderful three-day guided tour with Monica in Telaviv and Jerusalem. She is very knowledgeable, friendly, dedicated and efficient. She goes the extra mile to understand what you want to see and do, and adjusts the itinerary accordingly. She carries around a file with large pictures and maps which are very helpful as visual aids to her explanations.
Unforgettable This was an extraordinary experience with an extraordinary tour guide. Moving, educational and unforgettable. We feel honoured to have had Amit share his experience.Fue un día extremadamente poderoso y emotivo. Altamente recomiendo este tour.
A Day to Remember This is a must See tour. It is one thing to read about these horrific events in the News, but being there was extremely powerful and emotional. Amit is an incredible guide, whose vast knowledge of the the history, background and his own first hand experience made for an exceptional day.
Amazing Tour! To visit these sites with a survivor is incredible. Amit is very open about sharing his story and even walked us along his route at Nova. He includes a lot of history also to help put the events in perspective. Amazing tour!The day itself was exceptional. Amit is an extremely knowledgeable tour guide who brings his own humour and charisma to the telling of an area of history which requires a lot of detail. He is absolutely partisan for those who are concerned. The trip takes you to lookout points showing you the proximity of Gaza to Israel, to Sderot, to the Reim parking lot and finally to the Nova site, where Amit shared his own survivor testimony and the story of the devastating murder of three of his close friends. It was truly a privilege to listen.
Amit is careful and carrying, always checking on the wellbeing of the participants. Although we were all adults, I’m sure that he would be great with children too, especially knowing that he has three of his own!
I would highly recommend him for any tour of Israel. You would have a great day with Amit, and return full of knowledge.
Menno knows a lot of the old city Menno de Vries is a wonderful guy and guideI would like to have is phonenumber because there are more people from Urk planning to go
Regards Arie de Wit
The stories make Jerusalem more beautiful then it already is. Because of knowledge of the stories and history, the archaeological layers get much more interesting to watch and experience. Menno has a lot of knowledge about it and nice to hear his answer on our questions.Guide Menno knows what he is talking about. Communicates clearly. Adjusts the tempo to your needs. Recommended
April 24, 2023 we received a poor review from Amy
We do everything we can to avoid negative surprises. We are transparent in our communications with clients, do not hide anything that is in- or excluded on (day) tours and get great motivation out of the 1000+ of travelers that rated our services EXCELLENT.
Our day tour to Jerusalem is ranked as the best experience in Israel, if you are planning to book it please read what it is about first and do not book it just because we are the only one leaving on a decent hour.
This tour is NOT about the Zionist Miracle, as Amy expected, it is also NOT a shopping tour, we do not visit souvenir shops and it is also NOT a religious tour where we wait in line for religious sites.
Review of Amy
“The guide is not fond of Israel. He should not be in an ambassadorial position. Israel is a unique place. Find someone who can share the excitement of this complex and special country with such amazing history.”
Reply from us:
“Hi Amy, It looks like you booked the wrong tour.
We are a group of Israeli guides, with different backgrounds, that for 5 years are working to give an excellent tour and according to our 1100+ 5-stars reviews, we believe we are doing a good job.We want to clarify so others will not make your mistake and book the wrong tour: This tour is NOT an Israeli Zionist propaganda experience and nowhere do we write that. We did exactly what we promised to do; an historic tour, visiting amazing sites with a highly motivated expert guide.
We had multiple participants complaining about you, for trying to ruin the experience for both the clients and the guide, by provoking him.
We received 5-star reviews for the guide “…very good, passionate about history, very knowledgeable…” and compliments how he dealt with you.We believe your review was not fair and it’s damaging our reputation, it caused a steep drop in our ranking, and our source of income.
I hope you realize what you did and maybe want to reconsider that rating.”
















































































